Challenge
In 2022, a large retail location and property management company approached us with a pressing concern: enhancing their preparedness and training for potential active shooter scenarios. Recognizing the importance of readiness in such critical situations, they sought a comprehensive solution to ensure the safety of their staff and customers.
Solution
Active Crisis Consulting took on the challenge by providing a thorough and multifaceted approach. We conducted a full vulnerability and security assessment to identify potential weaknesses and areas for improvement. Our tailored solution included:
1. Classroom Training: We conducted in-depth classroom sessions with staff to educate them on active shooter protocols, situational awareness, and response strategies.
2. Stop the Bleed Training: Our team provided hands-on training for staff, equipping them with the skills to administer critical first aid and control bleeding in emergency situations.
3. Hostage Rescue CQB Training: We coordinated with the local police department to conduct close-quarters battle (CQB) training, focusing on hostage rescue scenarios. This training enhanced the collaboration and tactical skills of the responding officers.
4. Improved Communication: We facilitated improved communication channels between the on-site unarmed guard service, the local police department, and the property management staff. This ensured a coordinated and efficient response during emergencies.
5. Security Equipment Overhaul: We assisted in the purchase and installation of new security cameras, controlled access systems, and license plate readers to enhance the overall security infrastructure.
Result
The comprehensive training and security enhancements we implemented had a significant positive impact on the retail location and property management company. The training sessions increased the readiness, knowledge, and confidence of all involved parties, ensuring they were better prepared to handle potential active shooter situations.
By sponsoring the training, the property management company fostered a stronger relationship with the local police department, which typically lacks the budget for such extensive training. This collaboration not only improved emergency response capabilities but also built trust and cooperation between the property and local law enforcement.
The overhaul of security equipment, including new cameras and access control systems, further bolstered the safety and security of the property. The license plate readers added an additional layer of security by monitoring and recording vehicle activity on the premises.